Site updates

We got this email yesterday, unfortunately, it didn’t have a complete email address so I’m unable to respond directly and I thought more people might be wondering the same thing so here it is followed by my response…
Hello there :-)
First of all I would like to tell you that I love your site. When I get the chance to sign on, I come here and spend a lot of time looking at everything here in your page. The reason I am Emailing you is because I just wanted to know how often you update your site- is it every Friday or every other week? or do you just update when ever you want? Well thats all. Thank you for taking the time to read this :-)
~Alayna~
The easy answer is that we update it whenever we want or need to.
As everyone who reads the journal surely knows, we often update this page each and every day, though we occasionally miss a day or two.
I usually add new items at least once a week, though due to some stuff that is going on right now I am a bit behind (I can hardly wait to tell you why!!!), having only added one new item last week and nothing yet this week (we have the stuff, just need to find the time & energy to photograph & add them in), this can happen at any time of any day, there is never a set day or time.
If we run out of something I deactivate it on the site just as fast as I can.
…And that brings up another question I get asked once in awhile, why do we leave stuff on the site after we run out? because even if something is gone forever I like to leave it on the site (with the out of stock note where the option to add it to the basket usually would be) so that if someone saw it previously and has come back to buy it they can still find it and read that it is gone or will not come back which *should* save them from having to take the time to write us and ask why they can no longer find it on the site.
When stuff comes back in stock I reactivate it just as soon as I know it is in the building, this too can happen anytime of anyday.
And finally, for technical updates (the stuff I can’t do with the click of a button), they happen when Olivia & I can coordinate a time & a plan & a budget, the next one is going to be some minor additions I’ve requested and may happen in the next week or so ~it will not include the shopping cart this time, maybe next time, but will include the thingsiwant.com information for wishlist features, an improvement to the FAQ page that I hope will cut down on the amount of times I get asked those same questions every week, stats/info pages for each of the official Sock Journalers and a couple other helpful tidbits here and there ~:)



August 20th, 2005 at 4:52 pm
That room pictured: My heaven.
August 20th, 2005 at 2:16 pm
twitch… socks… must fold more ( in zombie voice)…. oh wait.. its my day off! :)-
August 20th, 2005 at 2:25 pm
I always wondered how you get them folded so nicely all the time. Once I unfold them once I can never get them back to how they first were.
August 20th, 2005 at 3:42 pm
My mom is soon to join as in the sock folding venture as it is way more than one person can do & remain sane ~:)
August 20th, 2005 at 11:56 am
WOW. lookit all the socks. ~wipes drool off keyboard~
August 20th, 2005 at 11:24 am
Thanks! and you know, we’ve toyed with the idea of a webcam being on us at times while we work, but we kind of like our privacy . Also, re: length, hard as we try to keep it consistant and stay on top of changes, nearly every supplier I’ve worked with has had variations from time to time, and do you think they warn us? no, of course not ~:)
August 20th, 2005 at 11:01 am
always imagined what the Sock Vault looked like…LOVES this pic!!!!!!…..(weird note here…I always smell the socks when I get my new batches to try to pick up some hint of how life is at the other end….always trying to imagine how all your voices sound, your laughs, things like that-)…ANYWAY, I think i have asked one too many times about lengths of socks….lots of the descriptions do have the tip to top measurements- that helps LOADS!!! Love….have a lovely weekend all!
August 19th, 2005 at 5:40 pm
Sooo many that everytime we try to count them all we fall asleep from the exhaustion of it ~;)
August 19th, 2005 at 9:44 pm
heehee…my mister-man fell asleep in a pile of socks the other day… :)
August 20th, 2005 at 12:33 am
I’m with daisy, I love seeing photos of the stockroom!
August 20th, 2005 at 7:37 am
Eee! I see some of the socks I just ordered…So Excited.
August 20th, 2005 at 9:51 am
J-L~ the lack of color searchability was my only real dissappointment with the new site last year. The current search only picks up on colors I’ve typed into the page, but doesn’t read the actual color options. I’ve been told this is part of the more technical coding that Olivia contracts a code writer to handle and he has been in very hot demand since the completion of the project. But when we have his services again (he is also the reason we can’t do the shopping cart yet) we will get the search feature to search the color choices too ~:)
August 19th, 2005 at 2:46 pm
One thing that keeps going through my mind is that you try just about every color of every style. Since you have many items for sale, many discontinued items, and many items that you may have never offered for sale. I am curious about your personal collection – that… has to be HUGE…..
August 19th, 2005 at 2:07 pm
oh! I love the photo of the room stuffed full of socks! It makes me both happy and envious. :)