We offer FREE USPS shipping on all US orders!
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We ship via the United States Postal Service. Most packages ship within 24 hours except on weekends and holidays.
Our shipping envelopes are poly-mailers that feature a perforated strip for easy opening. Please do not cut the package open, or you may damage your new socks!
All U.S. orders have tracking and delivery confirmation. When placing your order online, you will be able to select a shipping option after entering your shipping information.
Please consider selecting Signature Confirmation, as mail theft is common in many areas. Packages sent without a signature requirement will be scanned by your postal carrier and left at your door unattended. We cannot be held responsible for items that the USPS has scanned as delivered if you did not select Signature Confirmation.
Insurance: We will insure the full value of any domestic package for $1. We insure all domestic orders over $200 free of charge. If your insured package goes missing in transit or is stolen after delivery, we will handle the claim and either refund your order or ship you a new package.
FREE Shipping: We offer free shipping for all orders placed online and shipped to U.S. addresses. Most orders will be shipped via First Class Mail. Delivery will be within 3-5 business days in most cases. Please allow up to 10 business days for delivery to Alaska, Hawaii, and remote areas without reliable postal service.
Signature Confirmation: Gladly added for $2. Please select this option if there is any risk of mail theft at your residence!
Priority Mail: + $7. Delivery time is typically within 2-4 business days. Please allow up to 7 business days for delivery to Alaska, Hawaii, and remote areas without reliable postal service. Online orders of $50 and up qualify for a free upgrade to Priority shipping. This option includes $50 of insurance free of charge.
Priority Mail Express: + $25 with guaranteed delivery within one to four business days of shipment. This option includes $100 of insurance free of charge. If you are in the U.S., and you absolutely, positively require your package within a week, we highly recommend that you upgrade to Priority Mail Express!
These are estimated times that start from the day we ship the order, not the day you place it.
We ship discreetly in plain packages. The return address shows our company name as Sock Dreams. (This can be removed at customer request.) No sensitive credit card information appears on our invoices.
We ship internationally to most countries 5 days a week.
Due to delivery issues, we have stopped shipping to the following countries:
Brazil, Indonesia, Nigeria, Philippines, Qatar, Romania, and Russia.
Orders shipped outside the U.S. and Canada must be paid via PayPal. When ordering online, our system calculates shipping based on the weight of the items you order and the location to which they are being sent, plus a small handling fee. You’ll need to enter your shipping info, then click “continue checkout” to see your shipping options and prices. Please include any extra address info, such as your province, in the line below your country.
International orders over $50 and all International Basic orders receive insurance free of charge.
International shipping times once the package leaves the US are as follows:
International Basic: 9-20 business days (not including Customs processing). Tracking number typically does not receive updates outside the US. This class of mail receives automatic insurance. Please be patient if you select this option!
USPS First Class Mail International: 7-14 business days (not including Customs Processing). May be much faster when shipping to Canada. Tracking service available to select countries only. For most countries, no tracking information is available outside the United States. Please be patient if you select this option!
USPS Priority Mail International: 6-12 business days (not including Customs processing). Tracking information included. Frequency of tracking updates varies by country.
USPS International Express: 5-7 business days (not including Customs processing). Tracking included. Frequency of tracking updates varies by country. Includes $100 of package insurance automatically.
Remember, these are only the times in which the package will get to your country, NOT the amount of time it takes for your package to get through Customs. It can sometimes take weeks for Customs to release a package. Please allow up to 48 hours from the time we send your tracking number to you until the tracking system updates and starts tracking your package. We cannot guarantee timely arrivals of international orders; order internationally at your own risk. We have no control over whether the national post of the destination country requires a signature for delivery. International delivery times can vary greatly!
Once the package gets to your country, Customs will analyze it, determine if there are duties due, and then pass it on to your national postal service.
Your country may collect dues upon delivery. This is completely out of our hands. Please contact your local post office for more information on import taxes. Know what the import tax will be before your postal service attempts delivery!
We are legally required to include a Customs form which includes the value of the merchandise being mailed. It is against company policy to declare purchases as gifts or alter the declared value for a customer. We ship discreetly in plain packages, but we must declare our originating address for Customs clearance. The return address shows our company name as Sock Dreams. No sensitive credit card information appears on our invoices.
We ship to military mail addresses with free shipping and at no extra charge.
During checkout, simply enter APO, FPO or DPO as your city, then select one of the six “Armed Forces” options in the drop-down menu for your state. The option you choose will depend on the location of the military mail recipient and also the carrier route used for sorting the mail. Those options are:
AE (ZIPs 09xxx) for Europe, Canada, Middle East, and Africa
AP (ZIPs 96xxx ) for Armed Forces Pacific
AA (ZIPs 34xxx) for Armed Forces Americas
For example, if the last line of your address was “APO, AP 96351″ you would select “Armed Forces Pacific”. Please note that Signature Confirmation is not available for military mail.
Military mail delivery times vary greatly and are beyond our control.