Finding your way around.
Adding items to the cart
Paying us:
Visa, Mastercard, American Express, Discover
Using a gift card?
Paypal
Ordering by phone
Shipping info
We have links galore to help you find what you want here. Our many styles are split up between the main headings at the top listed as Socks and Accessories. Socks has everything from half socks to tights, accessories has arm warmers, leg warmers, leggings, gloves and every other non sock thing we offer. Also be sure to have a look at Socks & Feet Dept to see all our newest items and our Sock Journal to see what we're saying about our socks, we update it nearly every day!
Each section also has related links in the menu on the right side, under that you can find our search feature, no it isn't perfect and won't help you find a color but it does have a handy drop down menu that shows a lot of common search keywords.
Once you've found what you are looking for and clicked a link to see their detailed page you can click on the dot by the color/size options to see more pictures, click on "add to basket" to put your choice in the cart (on some pages you may need to scroll down to see the "add to basket" link) . Most items also have fiber content & sizing information below the color choices. For more on Sock Sizing be sure to click the link in the menu at the top right of this page.
Enter your code in the "promo code" box in the shopping cart and click on adjust.
You can pay with multiple cards.
Our codes all include the letter O, never the number 0.
You cannot use a gift code to buy another gift card.
Visa, Mastercard, American Express, Discover & Paypal are accepted by our online check out system (If you are ordering outside the US or Canada we require payment via Paypal and you will not see a credit card option). After clicking finalize & process order you will see a page thanking you for your order, a confirmation email should arrive wihtin 15 minutes. If you see a page saying we were unable to process your order it is usually because your card was declined, this can happen for a variety of reasons including your billing address & CVV not matching what your issuing bank has on file. If you do not get a confirmation email it could be because you mistyped your email, send us an email to be sure we got your order and be sure to include the name you entered in the "Bill To" field, an order number if you noted it and the date you ordered. When you do get your confirmation please double check the shipping information and the items you ordered and let us know about any discrepancies as soon as possible, we often send out orders so quickly that if you wait a day it may be too late to update the information.
Please read or Privacy Policy to understand how much we value your privacy & which security measures we employ. We require that you enter the CVV on your credit card, there is a link showing you where to find it when it is needed and rest assured that it is only for your security, we NEVER see your CVV, it is only required in an effort to reduce fraudulent credit card use.
If your order is a gift please let us know in the special instructions so that we don't include the prices, you can even let us know what to tell the recipient, but please make sure you include it in the special instructions at the time you place the order.
You can place your order by phone at +1 888 71 SOCKS /1.888.717.6257 Monday - Friday 10:00 AM - 4:00 PM Pacific. If we are not available to answer the phone just leave us your name, number and the best time to call back.
Also, please note: free shipping does not apply to orders placed by phone and will be charged $5 per shipment.
