Sock Dreams

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Sock Dreams - Frequently Asked Questions

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Where is your store?
When are you restocking...
Is your site secure?
How are orders shipped?
International orders
Gift Certificates/Wishlists
Payment options
Return policy
Ordering by phone
Order confirmation
Catalog/Wholesale
What size should I get?
Kid's socks/Men's socks
Where did you get your shoes?!?

I'll be in Portland soon, will your store be open ?

Our new location opened 9/15/09 & is open from 11 - 6 Tuesday through Sunday... 8005 SE 13th Avenue, Portland 97202 . Click here for directions. 503.232.3330 Our store does not have every item from our website, if you are interested in a specific item please call ahead.

When are you restocking?

It depends on the style. We deal with many suppliers and receive deliveries nearly every day. But we cannot always get what we want when we want it and sometimes suppliers discontinue things forever. If you need to know when a specific style is coming back please let us know what that style is & what the brand name is, if possible, so that we can answer without asking you more questions first.

Is your site secure?

Yes, we do not ask for any personal information until you are on a secure page with a lock in the lower right corner of your browser. We never sell any information about our customers to anyone, ever, and will not add you to any mailing lists.

How are orders shipped ?

In plain packages via US Postal Service. Please see our Shipping info page for more details.

Do you accept orders from countries outside the USA?

Yes, we ship internationally via US Postal Sevice to most countries. We require Paypal as payment on orders outside the US & Canada, no exceptions at this time. International shipping info.

Do you have Gift Certificates?

Yes, we offer gift cards in the amounts of $10, $25, $50 & $100. We can send them to either you or the recipient. We also offer an emailed version in any amount you like.

How many times can I use my Gift Card?

You don't have to spend it all at once and may use it over & over til you've spent it all.

Do you have wishlists?

Not yet, but it is in the works... Our developers are hard at work on the project of upgrading the whole site and we greatly appreciate your patience and understanding as this has taken far longer than expected due to how amazingly complex our site is.

Do you accept Paypal?

Yes, you can pay via Paypal directly through our check out system.

Apart from Paypal what other payments do you accept?

Visa, Mastercard, Discover & American Express cards accepted online & by phone.

What is your return policy?

Please go here for our full return policy .
Sock Dreams Response Team

Am I supposed to get an email invoice after placing an order?

Yes, but if you typed in your email address wrong, you won't receive an invoice. If you're certain you typed in your email address correctly, it could be that the email has been delayed on the server. We do not send an additional email at the time of shipment unless your order is priority, express or international.

Do you take orders over the phone?

Yes, we sure do! Please see our order info page for more details.

Do you sell wholesale?

We are a small company with a very large retail customer base. Many of our items come from other wholesalers, we do not currently offer a discount on the sale of those items. We work with a small US mill for our private line of Dream Stockings and do not mass produce anything, therefore we will only accept accounts on a case by case basis and are not presently accepting any new accounts. Many thanks for taking the time to read this!

Can you send me a catalog?

We do not currently print a catalog, nor do we plan to start because of costs and resources involved. Our site is updated constantly and remains the best source for our many socks.

What size should I get?

If a style has size options they will be listed on their page. Some styles have a seperate page for the larger version, in those cases the link is also on the page. Socks and sizing is a tricky thing, so many differing opinions can occur about comfort among our various sized customers. Here's our official sizing page. Use your own best judgement and remember that everyone is shaped differently and dress/pant size really has little to do with how they'll fit. If you want to know about a certain style we'll need to know your thigh & calf measurements.

Do you have socks for men?

Socks for guysAlthough many of our styles are unisex we do have an official men's section. Also, be sure to check out our search feature, found on the right side of this page and nearly every other page on the site. Select men or unisex from the drop down menu and you will see more styles we & our customers have found suitable for men.

Style is in the eye of the beholder...
wear what you enjoy & enjoy what you wear.

Do you have socks for children?

Yes, it's a small section now, but will grow and grow just like your children.

Where did you get your shoes?!?

We actually get asked this all the timewhite bobby socks in black mary jane shoes , and since we have worn so many shoes over the years it can be a challenging one to answer. For years they were almost all found at second hand stores around Portland, but we have pictures of customers mixed in here and there and who knows where they got theirs.

As for the buttoned boots to the right...
They were made by Miz Mooz, we found them at Diva Dollz in Seattle a few years ago, similar styles by Miz Mooz can still be found online & at some boutiques.

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